Service-inquiry terms

Requests and appointments

Use Housecall Pro to choose from the available service and appointment options. Review the appointment details and any confirmation shown there. A callback request or chat message does not reserve an appointment, establish a diagnosis or authorize additional work.

If you are unsure whether a booking or request was received, call (520) 289-2040 and mention it before submitting again. Contact TrueCraft if you need to change or cancel a visit.

Scope and approvals

Provide accurate contact and service-location details. Equipment condition, sizing, repair scope and installation requirements need appropriate field verification. Written proposals, invoices and service-plan documents contain the applicable work and payment terms. An inquiry does not authorize work or payment.

Plans and financing

A TrueCare inquiry does not enroll you in a plan. Review the written inclusions, fees, renewal and cancellation terms before enrolling.

A financing inquiry does not submit a credit application or establish approval. Any financing offer depends on the project, credit approval and the lender’s applicable terms.

Chat and customer portal

Housecall Pro provides online booking, the callback form, chat and customer portal. A portal access-link request is not a service appointment. Follow the instructions and review any consent choices or terms shown in those services.

Read the privacy notice for service contact, optional marketing preferences and information handling.

Questions

Call (520) 289-2040 to discuss your service location, request, contact preferences or these terms. Service coverage and appointment availability are confirmed for your request.